Fathom
ProductivityAI meeting assistant with the highest user ratings on G2 (5.0/5). Free unlimited recording and transcription with AI-generated summaries and action items.
Best For
Pricing Plans
Features
Pros & Cons
Pros
- +Highest-rated AI notetaker (5.0 on G2)
- +Generous free tier with unlimited recording
- +Excellent CRM integrations
- +Clean, fast interface
Cons
- -Premium features require paid plan
- -Limited customization of summary format
- -Newer than Otter (smaller community)
- -No phone call recording
Getting Started Guide
Step-by-step instructions for non-technical users.
- 1
Install the Fathom app
Download from fathom.video and connect your Zoom, Google Meet, or Microsoft Teams account.
- 2
Join a meeting normally
Fathom automatically records and transcribes. No bot joins — it captures audio from your device.
- 3
Review AI summaries
After the meeting, get an AI-generated summary with key topics, action items, and decisions highlighted.
- 4
Highlight key moments
Click to bookmark important moments during the call. Fathom creates shareable clips for your team.
- 5
Sync to your CRM
Automatically push meeting summaries and action items to Salesforce, HubSpot, or other CRMs.
Frequently Asked Questions
Why is Fathom rated 5.0 on G2?
Combination of genuinely useful AI summaries, generous free tier (unlimited recording), fast performance, and excellent CRM integrations. Users consistently praise the accuracy.
Fathom vs Otter.ai?
Fathom has better AI summaries and CRM integrations. Otter has better real-time transcription and collaboration features. Fathom is free for recording; Otter limits free usage.
Does it work offline?
No, Fathom requires an internet connection for recording and AI processing.